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International Journal of Operations & Production Management, Vol. 19, Iss. 4, 1999-04 ,pp. : 399-421

Emerald Group Publishing Ltd

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An analytical framework for the design of service delivery systems: a co-production approach

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International Journal of Operational Research, Vol. 17, Iss. 1, 2013-04 ,pp. : 125-144

Inderscience Publishers

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A model of co-design relationships: definitions and contingencies

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International Journal of Technology Management, Vol. 23, Iss. 4, 2002-07 ,pp. : 304-321

Inderscience Publishers

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Does service-dominant design result in a better service system?

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Journal of Service Management, Vol. 22, Iss. 4, 2011-08 ,pp. : 540-556

Emerald Group Publishing Ltd

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The impact of contingencies on management accounting system development

By Reid G.C.   Smith J.A.  

Management Accounting Research, Vol. 11, Iss. 4, 2000-12 ,pp. : 427-450

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