The impact of retail sales force responsiveness on consumers' perceptions of value

Author: Naylor Gillian   Frank Kimberly E.  

Publisher: Emerald Group Publishing Ltd

ISSN: 0887-6045

Source: Journal of Services Marketing, Vol.14, Iss.4, 2000-07, pp. : 310-322

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract