Perceived managerial sincerity, feedback-seeking orientation and motivation among front-line employees of a service organization

Author： Paswan Audhesh K   Pelton Lou E   True Sheb L  

Publisher： Emerald Group Publishing Ltd

ISSN： 0887-6045

Source： Journal of Services Marketing, Vol.19, Iss.1, 2005-01, pp. : 3-12

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