![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
Author: Jones Tim (deceased) Shirley F. Taylor
Publisher: Emerald Group Publishing Ltd
ISSN: 0887-6045
Source: Journal of Services Marketing, Vol.26, Iss.1, 2012-02, pp. : 60-75
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
Service personalization and loyalty
By Ball Dwayne Coelho Pedro S. Vilares Manuel J.
Journal of Services Marketing, Vol. 20, Iss. 6, 2006-10 ,pp. :
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)