Understanding service quality in the new public sector: An exploration of relationships in the process of funding social housing

Author: Williams Christine S   Saunders Mark N.K.   Staughton Roy V.W.  

Publisher: Emerald Group Publishing Ltd

ISSN: 0951-3558

Source: International Journal of Public Sector Management, Vol.12, Iss.4, 1999-04, pp. : 366-380

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Abstract