Using the balanced scorecard to manage performance in public sector organizations: Issues and challenges

Author: Northcott Deryl   Taulapapa Tuivaiti Ma'amora  

Publisher: Emerald Group Publishing Ltd

ISSN: 0951-3558

Source: International Journal of Public Sector Management, Vol.25, Iss.3, 2012-03, pp. : 166-191

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Abstract