Customer clubs in a relationship perspective: a telecom case

Author: Gustafsson Anders   Roos Inger   Edvardsson Bo  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-4529

Source: Managing Service Quality, Vol.14, Iss.2-3, 2004-04, pp. : 157-168

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content