Investigating the impact of business-process-competent information systems (ISs) on business performance

Author： Pantazi Malamatenia-Alma A.   Georgopoulos Nikolaos B.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0960-4529

Source： Managing Service Quality, Vol.16, Iss.4, 2006-07, pp. : 421-434

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