Author： Fram Eugene H
Publisher： Emerald Group Publishing Ltd
ISSN： 0960-4529
Source： Managing Service Quality, Vol.5, Iss.1, 1995-01, pp. : 50-56
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Total quality management and marketing
By Lai Kee-Hung Weerakoon Thilaka S.
Total Quality Management, Vol. 8, Iss. 2-3, 1997-06 ,pp. :
Access to resources
Recommend
Relationship marketing needs total quality management
By Morris D. S. Barnes Bradley R. Lynch James E.
Total Quality Management, Vol. 10, Iss. 4-5, 1999-07 ,pp. :
Total quality marketing (TQMk) - a symbiosis
Managerial Auditing Journal, Vol. 17, Iss. 5, 2002-06 ,pp. :
Total involvement in quality management
Team Performance Management, Vol. 6, Iss. 7-8, 2000-07 ,pp. :
Total service quality management
Managing Service Quality, Vol. 9, Iss. 1, 1999-01 ,pp. :