Improving quality in professional service organizations: a review of the key issues

Author: Harte H.G.   Dale B.G.  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-4529

Source: Managing Service Quality, Vol.5, Iss.3, 1995-03, pp. : 34-44

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract