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Author: Mei Amy Wong Ooi Dean Alison M. White Christopher J.
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.9, Iss.2, 1999-04, pp. : 136-143
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
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Mapping service quality in the tourism industry
By Atilgan Eda Akinci Serkan Aksoy Safak
Managing Service Quality, Vol. 13, Iss. 5, 2003-09 ,pp. :