More effective leadership can bring higher service quality

ISSN： 0960-4529

Source： Managing Service Quality, Vol.9, Iss.3, 1999-06, pp. : 154-157

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Transformational leadership and service quality in UAE hospitals

By Jabnoun Naceur Rasasi Aisha Juma AL

Managing Service Quality, Vol. 15, Iss. 1, 2005-02 ,pp. : 70-81

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Managing and improving service quality in higher education

By Sharabi Moshe

International Journal of Quality and Service Sciences, Vol. 5, Iss. 3, 2013-08 ,pp. : 309-320

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Discerning Customers Demand More than Service Quality

By Wilson Andrew

Managing Service Quality, Vol. 4, Iss. 6, 1994-06 ,pp. : 48-51

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

More than words: how leadership can build trust at a practical level

By Sparrow Jane

Strategic HR Review, Vol. 12, Iss. 6, 2013-10 ,pp. : 313-316

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Can quality become tangible for health service users?

By Ugolini Marta

The TQM Journal, Vol. 21, Iss. 4, 2009-06 ,pp. : 400-412

Emerald Group Publishing Ltd

Access to resources Recommend Favorite