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Author: Amin Muslim Yahya Zatilaziya Ismayatim Wan Faizatul Aniza Nasharuddin Siti Zaroha Kassim Emilia
Publisher: Routledge Ltd
ISSN: 1533-2969
Source: Services Marketing Quarterly, Vol.34, Iss.2, 2013-04, pp. : 115-125
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