Service quality analysis: case study of a 3PL company

Author: Neo Hsiao-Yun   Xie Min   Tsui Kwok-Leong  

Publisher: Inderscience Publishers

ISSN: 1742-7967

Source: International Journal of Logistics Systems and Management, Vol.1, Iss.1, 2004-10, pp. : 64-80

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Abstract