The moderating influence of client sophistication on relationships within business-to-business credence service markets

ISSN： 0885-8624

Source： The Journal of Business and Industrial Marketing, Vol.24, Iss.5-6, 2009-06, pp. : 380-388

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Customer service in business-to-business markets: an agenda for research

By Parasuraman A

The Journal of Business and Industrial Marketing, Vol. 13, Iss. 4-5, 1998-04 ,pp. : 309-321

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Technical and social bonds within business-to-business relationships

By Perry Chad Cavaye Angele Coote Len

The Journal of Business and Industrial Marketing, Vol. 17, Iss. 1, 2002-02 ,pp. : 75-88

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Antecedents of collective-value within business-to-business relationships

By Pinnington Bruce Douglas Scanlon Thomas J.

European Journal of Marketing, Vol. 43, Iss. 1-2, 2009-02 ,pp. : 31-45

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

An assessment of customer service in business-to-business relationships

By Zolkiewski Judy Lewis Barbara Yuan Fang Yuan Jing

Journal of Services Marketing, Vol. 21, Iss. 5, 2007-08 ,pp. : 313-325

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Information antecedents of personalisation and customisation in business-to-business service markets

By Zahay Debra

The Journal of Database Marketing, Vol. 10, Iss. 3, 2003-04 ,pp. : 255-271

Palgrave Macmillan Ltd

Access to resources Recommend Favorite