Organizational values, work norms, and relational role behaviours: an empirical retail assessment

Author： Kwon Up   Beatty Sharon E.   Lueg Jason E.  

Publisher： Routledge Ltd

ISSN： 1466-4402

Source： The International Review of Retail, Distribution and Consumer Research, Vol.10, Iss.4, 2000-10, pp. : 401-416

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