Assessment model for organizational business process maturity with a focus on BPM governance practices

Author: de BoerFernanda GobbiUniversidade Federal do Rio Grande do Sul   Porto Alegre   Brazil   MüllerCláudio JoséUniversidade Federal do Rio Grande do Sul   Porto Alegre   Brazil   CatenCarla Schwengber tenDepartment of Production Engineering   Federal University of Rio Grande do Sul   Porto Alegre   Brazil  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1758-4116|21|4|908-927

ISSN: 1463-7154

Source: Business Process Management Journal, Vol.21, Iss.4, 2015-07, pp. : 908-927

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Abstract