An Empirical Study on Social Customer: Evidence from Social CRM

Publisher： IGI Global_journal

E-ISSN： 1947-9255|7|1|42-60

ISSN： 1947-9247

Source： International Journal of Customer Relationship Marketing and Management (IJCRMM), Vol.7, Iss.1, 2016-01, pp. : 42-60

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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