Development of an integrated product-service roadmap with QFD: A case study on mobile communications

Author: An Yoonjung   Lee Sungjoo   Park Yongtae  

Publisher: Emerald Group Publishing Ltd

ISSN: 0956-4233

Source: International Journal of Service Industry Management, Vol.19, Iss.5, 2008-10, pp. : 621-638

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract