Author： Landroguez Silvia Martelo Castro Carmen Barroso Cepeda-Carrión Gabriel
Publisher： Emerald Group Publishing Ltd
ISSN： 0025-1747
Source： Management Decision, Vol.49, Iss.7, 2011-08, pp. : 1141-1159
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
When co-creating value with a customer goes wrong
Strategy and Leadership, Vol. 32, Iss. 3, 2004-03 ,pp. :
Access to resources
Recommend
Dynamic Capabilities in Public Organizations
Public Management Review, Vol. 15, Iss. 2, 2013-02 ,pp. :
Creating Customer Satisfaction through Partnership
By Pudney Roger
Managing Service Quality, Vol. 4, Iss. 3, 1994-03 ,pp. :