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Emerald Group Publishing Ltd

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The link between perceived service value and customer satisfaction

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Journal of Customer Behaviour, Vol. 6, Iss. 3, 2007-11 ,pp. : 249-267

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Customer Satisfaction, Service Quality and Perceived Value: An Integrative Model

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The consequence of appraisal emotion, service quality, perceived value and customer satisfaction on repurchase intent in the performing arts

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Customer-perceived value in industrial contexts

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