The impact of the relational plan on adoption of electronic banking

Author： Rexha Nexhmi   Kingshott Russel Philip John   Aw Audrey Shang Shang  

Publisher： Emerald Group Publishing Ltd

ISSN： 0887-6045

Source： Journal of Services Marketing, Vol.17, Iss.1, 2003-03, pp. : 53-67

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