The effects of service climate and servicescape on service convenience in the hospital

By Lee Les Tien-Shang   Vichet Khen  

International Journal of Services and Standards, Vol. 4, Iss. 4, 2008-08 ,pp. : 415-436

Inderscience Publishers

Access to resources Recommend Favorite

The servicescape: The social dimensions of place

By Johnstone Micael-Lee  

Journal of Marketing Management, Vol. 28, Iss. 11-12, 2012-10 ,pp. : 1399-1418

Routledge Ltd

Access to resources Recommend Favorite

The servicescape as an antecedent to service quality and behavioral intentions

By Hooper Daire   Coughlan Joseph   Mullen Michael R.  

Journal of Services Marketing, Vol. 27, Iss. 4, 2013-06 ,pp. : 271-280

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

An economic analysis of the convenience retail format in Spain (1998-2004)

By Berné-Manero Carmen   Fuente-Mella Hanns de la   Marzo-Navarro Mercedes  

International Journal of Retail & Distribution Management, Vol. 37, Iss. 1, 2009-01 ,pp. : 81-97

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Atmospheric cues and their effect on the hedonic retail experience

By Ballantine Paul W.   Jack Richard   Parsons Andrew G.  

International Journal of Retail & Distribution Management, Vol. 38, Iss. 8, 2010-01 ,pp. : 641-653

Emerald Group Publishing Ltd

Access to resources Recommend Favorite