Customers' expectations of service in Greek fitness centers: Gender, age, type of sport center, and motivation differences

Author: Afthinos Yanni   Theodorakis Nicholas D.   Nassis Pantelis  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-4529

Source: Managing Service Quality, Vol.15, Iss.3, 2005-03, pp. : 245-258

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Abstract