Author: Rhoades Dawna L Jr Blaise Waguespack Treudt Eric
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.8, Iss.5, 1998-05, pp. : 306-311
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract