Analysing employee attitudes towards ISO certification

Author： Koo Hannah   Koo L.C.   Tao Fredrick K.C.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0960-4529

Source： Managing Service Quality, Vol.8, Iss.5, 1998-05, pp. : 312-319

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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