To have and to hold: managing channels in UK high street financial services

Author： Farquhar Jillian Dawes   Panther Tracy   Wright Len Tiu  

Publisher： Emerald Group Publishing Ltd

ISSN： 1352-2752

Source： Qualitative Market Research: An International Journal, Vol.11, Iss.4, 2008-09, pp. : 425-438

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