![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
Author: Lin Jiun-Sheng Chris Hsieh Pei-Ling
Publisher: Emerald Group Publishing Ltd
ISSN: 1757-5818
Source: Journal of Service Management, Vol.23, Iss.1, 2012-03, pp. : 34-53
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)