Refinement of the technology readiness index scale: A replication and cross-validation in the self-service technology context

Author： Lin Jiun-Sheng Chris   Hsieh Pei-Ling  

Publisher： Emerald Group Publishing Ltd

ISSN： 1757-5818

Source： Journal of Service Management, Vol.23, Iss.1, 2012-03, pp. : 34-53

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