Author: Löbler Helge
Publisher: Emerald Group Publishing Ltd
ISSN: 1757-5818
Source: Journal of Service Management, Vol.24, Iss.4, 2013-08, pp. : 420-434
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
By Ng Irene Parry Glenn Smith Laura Maull Roger Briscoe Gerard
Journal of Service Management, Vol. 23, Iss. 3, 2012-06 ,pp. :