The influence of banks' advice to SMEs on customer satisfaction: the case for regulation

Author： Berggren Bjorn   Lundahl Nicolaus   Silver Lars   Vegholm Fatima  

Publisher： Inderscience Publishers

ISSN： 1744-2370

Source： International Journal of Services and Operations Management, Vol.7, Iss.2, 2010-08, pp. : 200-214

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