ISO 9001 overall performance dimensions: an exploratory study

Author: PsomasEvangelosDepartment of Food and Agriculutral Products   School of Business Administration   University of Patras   Agrinio   Greece   Angelos Pantouvakis Department of Maritime Studies   University of Piraeus   Piraeus   GreeceDepartment of Maritime Studies   University of Piraeus   Piraeus   Greece  

Publisher: Emerald Group Publishing Ltd

E-ISSN: 1754-274X|27|5|519-531

ISSN: 1754-2731

Source: The TQM Journal, Vol.27, Iss.5, 2015-08, pp. : 519-531

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Abstract