Antecedents of customer satisfaction: a study of Indian public and private sector banks

Author: Kaura Vinita  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-2323

Source: The International Journal of Bank Marketing, Vol.31, Iss.3, 2013-04, pp. : 167-186

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract