Impact of market entry and competitive structure on store switching/store loyalty

By Seiders Kathleen   Tigert Douglas J.  

The International Review of Retail, Distribution and Consumer Research, Vol. 7, Iss. 3, 1997-07 ,pp. : 227-247

Routledge Ltd

Access to resources Recommend Favorite

Impact of store environment on impulse buying behavior

By Mohan Geetha   Sivakumaran Bharadhwaj   Sharma Piyush  

European Journal of Marketing, Vol. 47, Iss. 10, 2013-09 ,pp. : 1711-1732

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

A consumer model for channel switching behavior

By Reardon James   McCorkle Denny E.  

International Journal of Retail & Distribution Management, Vol. 30, Iss. 4, 2002-04 ,pp. : 179-185

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The influence of grey consumers' service quality perception on satisfaction and store loyalty behavior

By Lu Yan   Seock Yoo-Kyoung  

International Journal of Retail & Distribution Management, Vol. 36, Iss. 11, 2008-10 ,pp. : 901-918

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

The effects of salesperson mood, shopper behavior, and store type on customer service

By Swinyard W.R.  

Journal of Retailing and Consumer Services, Vol. 10, Iss. 6, 2003-11 ,pp. : 323-333

Elsevier

Access to resources Recommend Favorite