Period of time: 2015年1期
Publisher: Emerald Group Publishing Ltd
Founded in: 1990
Total resources: 29
ISSN: 1757-5818
Subject: F2 Economic Planning and Management
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Journal of Service Management,volume 20,issue 1
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Determinants of customer-oriented behavior in a health care context
By Lanjananda Panisa,Patterson Paul G. in (2009)
Journal of Service Management,volume 20,issue 1 , Vol. 20, Iss. 1, 2009-03 , pp.Monitoring value-in-use of e-service
By Heinonen Kristina,Strandvik Tore in (2009)
Journal of Service Management,volume 20,issue 1 , Vol. 20, Iss. 1, 2009-03 , pp.A consumer-based view of multi-channel service
By Cassab Harold,MacLachlan Douglas L. in (2009)
Journal of Service Management,volume 20,issue 1 , Vol. 20, Iss. 1, 2009-03 , pp.Loyalty, perceived value and relationship quality in healthcare services
By Moliner Miguel A. in (2009)
Journal of Service Management,volume 20,issue 1 , Vol. 20, Iss. 1, 2009-03 , pp.