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Author: Heinonen Kristina Strandvik Tore
Publisher: Emerald Group Publishing Ltd
ISSN: 1757-5818
Source: Journal of Service Management, Vol.20, Iss.1, 2009-03, pp. : 33-51
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
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