Author： Newman Karin Cowling Alan
Publisher： Emerald Group Publishing Ltd
ISSN： 0265-2323
Source： The International Journal of Bank Marketing, Vol.14, Iss.6, 1996-06, pp. : 3-11
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Access to resources
Recommend
A measure of retail service quality
By Siu Noel Y.M. Cheung Jeff Tak-Hing
Marketing Intelligence & Planning, Vol. 19, Iss. 2, 2001-04 ,pp. :