A comparison of service quality in the banking industry: Some evidence from Turkish- and Greek-speaking areas in Cyprus

Author: Arasli Huseyin   Turan Katircioglu Salih   Mehtap-Smadi Salime  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-2323

Source: The International Journal of Bank Marketing, Vol.23, Iss.7, 2005-01, pp. : 508-526

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Abstract