![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
Author: Antony Jiju
Publisher: Emerald Group Publishing Ltd
ISSN: 1463-7154
Source: Business Process Management Journal, Vol.12, Iss.2, 2006-03, pp. : 234-248
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
Assessing readiness for six sigma in a service setting
By Hensley Rhonda L. Dobie Kathryn
Managing Service Quality, Vol. 15, Iss. 1, 2005-02 ,pp. :
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)
![](/images/ico/ico_close.png)
![](/images/ico/ico5.png)