The role of nonverbal communication in service encounters

Author: Sundaram D.S.   Webster Cynthia  

Publisher: Emerald Group Publishing Ltd

ISSN: 0887-6045

Source: Journal of Services Marketing, Vol.14, Iss.5, 2000-05, pp. : 378-391

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract