An empirical investigation of the impact of non-verbal communication on service evaluation

Author: Gabbott Mark   Hogg Gillian  

Publisher: Emerald Group Publishing Ltd

ISSN: 0309-0566

Source: European Journal of Marketing, Vol.34, Iss.3-4, 2000-03, pp. : 384-398

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract