Relationships among customer orientation, service orientation and job satisfaction in financial services

Author： Saura Irene Gil   Contrí Gloria Berenguer   Taulet Amparo Cervera   Velßzquez Beatriz Moliner  

Publisher： Emerald Group Publishing Ltd

ISSN： 0956-4233

Source： International Journal of Service Industry Management, Vol.16, Iss.5, 2005-12, pp. : 497-525

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