Moderating role of team identification on the relationship between service quality and repurchase intentions among spectators of professional sports

Author: Theodorakis Nicholas D.   Koustelios Athanasios   Robinson Leigh   Barlas Achilleas  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-4529

Source: Managing Service Quality, Vol.19, Iss.4, 2009-07, pp. : 456-473

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