Author: Fowler Kendra Bridges Eileen
Publisher: Emerald Group Publishing Ltd
ISSN: 0960-4529
Source: Managing Service Quality, Vol.22, Iss.2, 2012-03, pp. : 165-183
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
By Shemwell Donald J Cronin J Joseph Bullard William R
International Journal of Service Industry Management, Vol. 5, Iss. 3, 1994-03 ,pp. :
By Shemwell Donald J Yavas Ugur Bilgin Zeynep
International Journal of Service Industry Management, Vol. 9, Iss. 2, 1998-02 ,pp. :