Service-driven manufacturing: Provision, evolution and financial impact of services in industrial firms

Author: Gebauer Heiko   Ren Guang-Jie   Valtakoski Aku   Reynoso Javier  

Publisher: Emerald Group Publishing Ltd

ISSN: 1757-5818

Source: Journal of Service Management, Vol.23, Iss.1, 2012-03, pp. : 120-136

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Abstract