Interactive selling: a dynamic framework for services

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Journal of Services Marketing, Vol. 15, Iss. 5, 2001-08 ,pp. : 379-396

Emerald Group Publishing Ltd

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Personal Selling in Retail Settings: How Does the Internet and Related Technologies Enable and Limit Successful Selling?

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Journal of Marketing Management, Vol. 18, Iss. 3-4, 2002-04 ,pp. : 301-316

Routledge Ltd

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Internet channel and perceived cannibalization: Scale development and validation in a personal selling context

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European Journal of Marketing, Vol. 43, Iss. 7-8, 2009-07 ,pp. : 1076-1091

Emerald Group Publishing Ltd

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The Content of Internet Advertisements and its Impact on Awareness and Selling Performance

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Routledge Ltd

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Personal Selling and Sales Management in the Internet Environment: Lessons Learned

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Journal of Marketing Management, Vol. 18, Iss. 3-4, 2002-04 ,pp. : 249-258

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