Perceptions of fair treatment in financial services: Development, validation and application of a fairness measurement scale

Author： Devlin James F. Roy Sanjit Kumar Sekhon Harjit

Publisher： Emerald Group Publishing Ltd

ISSN： 0309-0566

Source： European Journal of Marketing, Vol.48, Iss.7-8, 2014-07, pp. : 1315-1332

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