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Author: Marcon Margarete de Fátima Marcon Margarete de Fátima Marcon Margarete de Fátima Marcon Margarete de Fátima Marcon Margarete de Fátima
Publisher: Emerald Group Publishing Ltd
ISSN: 1756-669X
Source: International Journal of Quality and Service Sciences, Vol.7, Iss.2-3, 2015-06, pp. : 152-169
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