A hierarchical model of the internal relationship marketing approach to nurse satisfaction and loyalty

Author： Peltier James W. Schibrowsky John A. Nill Alexander

ISSN： 0309-0566

Source： European Journal of Marketing, Vol.47, Iss.5-6, 2013-05, pp. : 899-916

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Does relationship marketing improve customer relationship satisfaction and loyalty?

By Leverin Andreas Liljander Veronica

The International Journal of Bank Marketing, Vol. 24, Iss. 4, 2006-06 ,pp. : 232-251

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Linking the hierarchical service quality model to customer satisfaction and loyalty

By Pollack Birgit Leisen

Journal of Services Marketing, Vol. 23, Iss. 1, 2009-02 ,pp. : 42-50

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Relationship marketing and customer loyalty

By Ndubisi Nelson Oly

Marketing Intelligence & Planning, Vol. 25, Iss. 1, 2007-02 ,pp. : 98-106

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Are Loyalty Schemes a Manifestation of Relationship Marketing?

By Hart Susan Smith Andrew Sparks Leigh Tzokas Nikolaos

Journal of Marketing Management, Vol. 15, Iss. 6, 1999-07 ,pp. : 541-562

Routledge Ltd

Access to resources Recommend Favorite