Information technology center service quality: Assessment and application of SERVQUAL

Author: Badri Masood A   Abdulla Mohamed   Al-Madani Abdelwahab  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.22, Iss.8, 2005-08, pp. : 819-848

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content