Building balanced scorecard with SWOT analysis, and implementing "Sun Tzu's The Art of Business Management Strategies" on QFD methodology

Author: Lee S.F.   Ko Andrew Sai On  

Publisher: Emerald Group Publishing Ltd

ISSN: 0268-6902

Source: Managerial Auditing Journal, Vol.15, Iss.1-2, 2000-01, pp. : 68-76

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